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Choice Hotels 100% Guarantee
Is our
promise to get it right the first time, from your initial enquiry,
throughout the
vital planning stages and during your event to successful conclusion.
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onference and meeting rooms will be fully set up and
working in accordance with your specified requirements 30
minutes before your scheduled start time. |
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ospitality breaks will be scheduled at the pre-agreed
times and we will keep these times. |
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ur
dedicated event organiser will be your point of contact throughout
your meetings with us. |
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mmediate response to your every need. |
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ommunicate of all messages within 15 minutes of you being
able to receive them unless otherwise advised. |
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very
invoice will be clearly and accurately reflect everything
which you agreed with us. |
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CHOICE HOTELS 100% SATISFACTION GUARANTEE
WHAT IT MEANS TO YOU
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Our guarantee
clearly demonstrates our commitment to getting it right for
you, our valued client. |
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We are
confident that we will achieve this goal, and we are prepared
to back this commitment in a tangible manner. |
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If we
fail to deliver on our guarantee, for each occasion when we
get things wrong, we will deduct 10% from that day’s total account,
if this matter has been brought immediately to the attention
of your dedicated event organizer and they are unable to remedy
the situation at that time. |
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We sincerely
hope that for the success of your conference, and our business
success, you never have cause to invoke this commitment, but
we are very confident of our service standards and we feel this
is the best way to communicate that confidence to you. |
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